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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Hawn

July 10, 2026

5  out of  5
rating by Regina Hawn
"Austin is the greatest. He knows and does his job very well. His professionalism is outstanding!"
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Taylor Vogelsberg

June 8, 2026

5  out of  5
rating by Taylor Vogelsberg
"Thank you to Austin for giving me a great deal! He is a pleasure to work with!"
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Patty Martindale

June 8, 2026

5  out of  5
rating by Patty Martindale
"Met with Austin for overall review of our policies. Austin is very knowledgeable and professional. He answered all our questions. Thank you, Austin!"
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George Swartz

May 27, 2026

5  out of  5
rating by George Swartz
"Great service team!"
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Erica Rivard

May 27, 2026

5  out of  5
rating by Erica Rivard
"I've had a wonderful experience with Lori Harrison- State Farm in Bay City, MI. Everyone in the office is always friendly, professional, and quick to help when I have questions or concerns.

Austin is especially helpful! He always goes above and beyond to make sure I feel confident about my coverages and options. It's rare to find someone so patient, knowledgeable, and who genuinely cares.

I truly appreciate all the help and highly recommend this office to anyone looking for reliable and trustworthy insurance!"
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Cp's Kitchen Pantry

May 26, 2026

4  out of  5
rating by Cp's Kitchen Pantry
"The entire staff is kind, patient, and courteous. They all seem to enjoy their work. There is one gentleman i must mention "Austin" is the greatest! I am a senior citizen and he allows me to vent when I think the rates are too high or he will wish me a happy holiday or birthday when he doesn't have to. He will walk me thru documents or items i dont understand until i get it. Austin is kind, and patient with me. They all would do the same, I just happen to get Austin on the phone more than any other agent. Thank you Austin for outstanding work!"
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Anne Bigelow

May 26, 2026

5  out of  5
rating by Anne Bigelow
"Tiffany is awesome! She is always friendly and helpful and is always saving us money on all our insurance needs! I highly recommend Lori Harrison’s State Farm and especially Tiffany!"
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jeremy pomeroy

May 26, 2026

5  out of  5
rating by jeremy pomeroy
"Big Shout out to Tiffany Hadd for saving me so much on my car insurance. They have amazing customer service and are always so helpful anytime I have any issues."
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Daisy the Unicorn Kids TV

December 22, 2025

5  out of  5
rating by Daisy the Unicorn Kids TV
"Thankyou George for getting me on track with my two cars insurances. My HHR & Ford Transit . I appreciate the details and precision in explaining the policies to me. Good work. I will recommend."
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Jonathan

June 18, 2025

5  out of  5
rating by Jonathan
"Ashley was such a great person to work with. She went above and beyond to get me. The lowest quote was the very welcoming thank u again"
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Gina Schroeder

June 17, 2025

5  out of  5
rating by Gina Schroeder
"Very happy with my new agent, Ashley Reed at State Farm! She was thorough and patient with my request and completed all the paperwork in record time. Absolutely recommend!"
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Tanya Dusette

June 6, 2025

5  out of  5
rating by Tanya Dusette
"It was an absolute pleasure working with Ashley. She explained all my options very clearly and made the process of switching my auto insurance seamless. I’d definitely recommend calling her to get your next quote. Thanks for your fast and accurate assistances Ashley."
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Monica Arizola

May 23, 2025

5  out of  5
rating by Monica Arizola
"I was really impressed by the way Ashley worked so hard to find the best deal for my auto insurance would definitely recommend her"
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Jeff Chewey Ismay

May 13, 2025

5  out of  5
rating by Jeff Chewey Ismay
"Ashley took care of us for our move to Michigan and got our vehicle insurance and new home insurance in place. Thank you Ashley !"
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Lifted-_-Soul

April 10, 2025

5  out of  5
rating by Lifted-_-Soul
"George and Austin from the office really helped me out today with paying my bill online and figuring out my pay history questions very nice people these gentlemen do their job well. Tiffany from state farm was amazing as well"
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Morgan Maida

April 4, 2025

5  out of  5
rating by Morgan Maida
"Ashley in the office was very pleasant an easy to work with! I highly recommend her to anyone!"
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Allen Preston

April 3, 2025

5  out of  5
rating by Allen Preston
"George is an outstanding employee he had me up and on my feet in mins when no one else seemed to care a huge shout out to State Farm!!! Thank you keep up the good work."
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Barry Pierce

March 28, 2025

5  out of  5
rating by Barry Pierce
"Found Ashley very pleasant to work with, with no pressure just very helpful. Thank you for the good experience."
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D.J. Skimson

March 14, 2025

5  out of  5
rating by D.J. Skimson
"Nice staff,and easy to work with. Very reasonable rates."
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Olivia (Liv)

March 11, 2025

5  out of  5
rating by Olivia (Liv)
"Ashley was extremely helpful with getting the issue I had figured out!"
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Christopher Morton

March 10, 2025

5  out of  5
rating by Christopher Morton
"Ashley is the agent I have been working with for all my insurance needs. She very kind and gives good explanations about all the policies that are offered. She has great knowledge about her job. I would recommend her services to any potential customer. Thank you for all your help with my insurance needs."
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Karen B

March 6, 2025

5  out of  5
rating by Karen B
"We've been clients of State Farm on Columbus since the mid 80s. We're very happy with the outstanding service for insuring our vehicles, home, and camper. Austin always greets us with a smile and hello when we come to the office--everyone is helpful and friendly! Phone calls are always returned, questions always answered promptly. Driving from the West Side to East Side of Bay City is worth it for us."
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Nicholas Apolzan

March 6, 2025

5  out of  5
rating by Nicholas Apolzan
"We have homeowners insurance through State Farm Austin has been a big help and very professional we've been with Lori Harrisons office for quite some time now I think from four to five years and I wouldn't go any other place but to them I'm very pleased with the service that they provided and just want to say thank you"
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Nichelle Joi

March 4, 2025

5  out of  5
rating by Nichelle Joi
"Tiffany & Austin are alwaysvery friendly, knowledgeable & professional. Both agents make any insurance process smooth & easy. I would recommend State Farm to my family and friends."
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Kevin Griffin

February 27, 2025

5  out of  5
rating by Kevin Griffin
"Ashley was the agent I was working with. She was amazing and very knowledgeable about all the products and services. Definitely recommend working with her!"