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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cliff Springer

February 7, 2024

5  out of  5 rating by Cliff Springer
"Austin is my agent and he's really on top of keeping track of his cases. Great place and close so I like that there's a person you can talk to face to face."
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Marlie Guerra-Schultz

February 4, 2023

5  out of  5 rating by Marlie Guerra-Schultz
"They work with you not against you."
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Greg Boileau

January 12, 2023

4  out of  5 rating by Greg Boileau
"After signing up I stopped receiving human interaction from the firm, but my main issue is they have mishandled my policies and billing since my first payment. I said I would change my review if I receive the same care that was provided when I got a quote, and they did help me again."
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Kristi Smith

July 8, 2022

5  out of  5 rating by Kristi Smith
"Mason was awesome & extremely helpful Very informative & friendly"
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Jaimie Estep

April 12, 2022

5  out of  5 rating by Jaimie Estep
"Awesome she got me what I wanted plus"
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Aaron Fultz

October 7, 2021

1  out of  5 rating by Aaron Fultz
"Constantly calling and leaving voicemail, sometimes 2-3 times a day, I don't answer but they still insist on contacting me about lowering my rates, very unprofessional to continuously badger people"
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tommy brannon

July 10, 2021

5  out of  5 rating by tommy brannon
"Awsome insurance company great friendly ppl"
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Makayla Schwartz

June 29, 2021

5  out of  5 rating by Makayla Schwartz
"Tyler Harlan has good customer service and loved having him help me out! Very good guy to work with everyone should go to him!"
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Aria Rose

June 29, 2021

5  out of  5 rating by Aria Rose
"Not sure what I'd do without State Farm! Second car insurance I've had and I don't think I'll ever leave. I go through Tyler Harlen and he's helped me get the best insurance with my price range and anytime I have a question I always get an answer quickly. 10/10 would recommend."
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Tonya Letts

June 29, 2021

5  out of  5 rating by Tonya Letts
"Lori Harrison State Farm Insurance agent in Bay City is great! I had the pleasure working with Tyler! He is one of the best agents I have worked with in a very long time! Tyler helped me save hundreds of dollars by switching over to State Farm. Tyler had very good customer service. He actually listen to what I needed/wanted in my insurance policy! Thank you Tyler for your hard work! And thank you for being good at what you do!"
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Erin Sweet

June 29, 2021

5  out of  5 rating by Erin Sweet
"Tyler has been really great to work with. Very good communication and in a timely manner!"
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Amanda Commire

June 29, 2021

5  out of  5 rating by Amanda Commire
"Tyler Harlen has been very helpful and always gets right back to me with any questions that I have.I highly recommend him!Great coverage and the best prices!"
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Justin Cain

June 29, 2021

5  out of  5 rating by Justin Cain
"Got a new car a few months ago and the dealer called someone that said they would run my info and give me the “best deal” of all the insurance agencies. They quoted me at something ridiculous like 3000 down and 500 a month. Called and spoke to Tyler and he was able to get me insured for less than 10% of what the person I spoke on the phone with offered. It was quick and easy and they have been very helpful in the months since. I would recommend them to anyone."
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lexi jorden

June 29, 2021

5  out of  5 rating by lexi jorden
"Tyler Harlan is a great person to work with when your in need of car insurance good deals & he is someone you can depend on for anything ! State farm is an amazing car insurance to go through and if you don’t have insurance or you’re looking to switch insurances that’s the one to go to !"
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Mike Molnar

June 29, 2021

5  out of  5 rating by Mike Molnar
"I have had a lot of teouble with insurance companies. Tyler helped me out so much by straightening it all out and saving me a lot of money. His customer service skills are above and beyond and I would recommend asking for Tyler if you need good cheap insurance."
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Trina Herington

June 29, 2021

5  out of  5 rating by Trina Herington
"The agent I spoke with was Tyler he is amazing very caring and just down to earth he's one of the best insurance agents I've ever dealt with"
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Patricia Bojorquez

April 28, 2021

5  out of  5 rating by Patricia Bojorquez
"Mason gave us Great efficient service. Excellent customer service. Saved me hundreds$$ with even better policy coverage. Recommend State Farm. Thank you so much"
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Danny Mack

April 22, 2021

5  out of  5 rating by Danny Mack
"Lori Harrison State Farm is amazing.always making sure I’m up to date with quality insurance and service however you need it and they are always willing to work with you to find the best options for you recommend 10/10"
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Dwight Murry

April 22, 2021

5  out of  5 rating by Dwight Murry
"This has been my Agency for years, I’ve always been valued as a customer and they’ve always treated me like family, couldn’t ask for a better Insurance Agency. Everyone is very informative and Always helpful, especially when I’m trying to save money for the best coverage I can get! That’s exactly what State Farm is About, and they prove it! Thank You Guys!"
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Tiffany

April 22, 2021

5  out of  5 rating by Tiffany
"Great rates! Definitely recommend!"
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Ashlyn Wiedyk

April 14, 2021

5  out of  5 rating by Ashlyn Wiedyk
"Always helpful and patient!"
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Jon Wells

December 30, 2020

3  out of  5 rating by Jon Wells
"Was hard to call them and get a call back. 9/28/20 my wife is looking at the guy playing with toys on his desk as she is trying to call them 3 different time to tell them they didnt have envelopes outside so we could pay in cash. You guys got some winners at that spot"
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Tyler

December 16, 2020

5  out of  5 rating by Tyler
"Amazing service. Super cheap rates, and willing to go above and beyond. I am definitely satisfied with my new policy :)"
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laskeyjr

October 12, 2020

2  out of  5 rating by laskeyjr
"I spoke the the agency over the phone to get a Home Owners policy quote. The gentleman that I spoke with was helpful, however, I was told that they would send over the quote to review and never did. Very frustrating after having a 45-minute conversation to get the quote. I then called the agency again two separate times and the agency never answered the phone/no option to leave voicemail. Unfortunately, their lack of response or communication makes me lose confidence in handling any insurance needs. I will continue looking elsewhere."
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Benjamin Harris

September 12, 2020

5  out of  5 rating by Benjamin Harris
"Great rates. Low monthly payments. Great customer service."